At **Vishi Enterprises**, we strive to ensure that every customer receives genuine products in perfect working condition. Please read our refund policy carefully before making a purchase.

✅ Product Delivery

– All **Vivo Mobile Phones** sold by Vishi Enterprises are thoroughly checked and verified before dispatch.

– Products are delivered in **good condition**, with proper packaging and quality assurance.

❌ Refunds

– **No refunds** will be provided once the product has been delivered in good condition.

– Refunds are **not applicable** for reasons such as change of mind, preference, or dissatisfaction after successful delivery.

🔄 Replacement / Exchange

– Replacement or exchange will only be considered if:

– The product is found to be **damaged during transit**.

– The product delivered is **incorrect** (different model or specification than ordered).

– Customers must notify Vishi Enterprises within **48 hours of delivery** with proof (photos/videos) for replacement requests.

⚠️ Warranty

– All Vivo Mobile Phones are covered under the **manufacturer’s warranty** as per Vivo’s terms and conditions.

– Customers are advised to contact **Vivo Service Centers** directly for warranty claims, repairs, or technical issues.

Summary

👉 **No refund policy** applies if the product is delivered in good condition.

👉 Only **replacement/exchange** is possible in case of damage or wrong product delivery.

👉 Warranty support is provided directly by **Vivo**.